EASIER RETURNS
Here are four simple steps to make a return.
Return the item
If the item is damaged or does not conform to the description, please contact us!
We will collect the product.
If the item is damaged or does not conform to the description, please contact us!
We will collect the product.
If you have simply changed your mind, the shipping costs will be at your expense, but we will refund the full amount of the order.
Wait for the item to be delivered
Based on the timing of the shipment you have chosen, wait for the product to be delivered to our warehouse.
Get your refund
Once we have received the product, we will carry out checks to make sure that everything is normal.
You will receive a refund within 24 hours on the same payment method used at the time of purchase (the timing may be extended depending on your bank).
Problems related to a break or a non-conforming object?
If you have received an item that is totally damaged, partially damaged or does not conform to the description
Don't worry, contact us! We will resolve your issue immediately
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